Responsible Gaming at 399ba —
A Commitment to Safe and Mindful Play
Gaming is for fun — not for stress. 399ba believes every player's wellbeing is the highest priority. Know your limits, enjoy safely.
Gaming is a form of entertainment, not a source of income
399ba has always believed that online gaming is a leisure activity — it should never be used as a solution to financial problems. It is our responsibility to ensure the mental and financial wellbeing of every player who joins our platform.
Responsible gaming means more than just protecting yourself — it is also a commitment to your family and loved ones. At 399ba, we provide tools and support to help you stay informed and in control.
Our platform is for those aged 21 and above only. Age verification is a mandatory part of our registration process. Keeping minors away from gaming is one of our highest priorities.
Important Warning
Gaming addiction is a serious issue. If you feel you are losing control, please contact our support team right now via live chat or email: [email protected]
6 Key Steps for Safe Gaming
399ba keeps these tools available at all times to protect players.
Setting Deposit Limits
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, our system enforces it automatically. This is the most effective protection against overspending.
Time-Out Feature
Playing non-stop can increase stress. Using 399ba's time-out feature, you can pause your account for a set period — from 24 hours up to several weeks.
Self-Exclusion
If you feel gaming is having a negative effect on your life, choose the self-exclusion option. It disables your account completely and cannot be reversed before the set period ends.
Account Security & Age Verification
Age verification is mandatory to open an account at 399ba. Those under 21 cannot register. SSL encryption and secure login keep your information protected.
24/7 Support & Guidance
Our support team provides service in both Bengali and English, 24 hours a day, 7 days a week. Contact us via live chat or email ([email protected]) and we will assist you in complete confidence.
Gaming History Review
Your gaming history and transaction records are easy to view in your account. Reviewing your own spending patterns is an effective way to stay informed.
Warning Signs of Problem Gaming
If you notice any of the following signs in yourself or someone close to you, consider seeking help. At 399ba, we are always here for you.
Remember — asking for help is not a weakness, it takes courage. Our support team will listen to you in complete confidence.
Repeatedly returning to the game to chase losses is one of the main signs of a problem.
Intending to play for a set amount of time each day but consistently going over that limit.
Keeping the extent of your gaming or its outcomes secret from loved ones.
When gaming becomes a way to escape worry or low mood.
Using money set aside for rent, food, or medical needs for gaming is extremely dangerous.
Trying multiple times but being unable to stop yourself.
Steps for Setting Limits & Self-Exclusion
You can access these features directly from your account at 399ba.
Log In to Your Account
Log in to your 399ba account and go to Account Settings.
Open the Responsible Gaming Section
Find the "Responsible Gaming" option in Settings and click on it.
Choose Your Limit or Break
Deposit limit, time-out, or self-exclusion — select whichever you need.
Confirm and Get Support
Confirm the change. If you have any issues, let us know via live chat.
Budget Planning & Financial Protection
Always enjoy gaming with a set entertainment budget that is a small portion of your monthly income. At 399ba, the minimum deposit is ৳500 and the minimum withdrawal is ৳800 — these limits are set with mindful players in mind.
Never play with borrowed money or funds from emergency savings. You should not expect a regular income from gaming — it is simply a form of entertainment.
Our withdrawal process is generally completed within 1 hour. You can receive your winnings quickly via bKash, Nagad, Rocket, Upay, or bank transfer.
Tips for Healthy Gaming
- Set a specific amount before you start playing and stick to that limit.
- Take regular breaks — at least 10-15 minutes every hour is healthy.
- Do not play when you are tired, under mental stress, or after drinking alcohol.
- Keep gaming balanced with other hobbies and family activities.
- Play only for entertainment — if you lose, treat it as the cost of that entertainment.
- Let family members know you play — transparency helps prevent addiction.
For 21+ Only
Keeping minors away from gaming is our ethical responsibility. Some advice for parents:
Device Security
Use a password lock on your device and it is best not to share devices with children. Use parental control software in your browser.
Keep Login Details Private
Never share your 399ba account password with underage members of your family. It is safer not to save passwords in your browser.
Open Conversations
Have open discussions with children and teenagers about the risks of online gaming. Encourage them toward age-appropriate entertainment.
FAQ on Responsible Gaming
Play mindfully, enjoy with pleasure
Explore our game categories and responsibly experience the best of 399ba.